I tried to talk to PDQ support, which sent me articles on installation that really didn't get me anywhere. The combination of the those two pieces makes it a bear to do things like that. I had hoped that being one person I would not have to go to over 200 machines and manually install any client as this is a department that has a LOT of slow machines and we are also using 802.1x on the network combined with LAPS passwords for domain computers. That is until I installed PDQ Inventory and tried seeing machines and ended up with partial information, non-descript information, errors, and so on. I contacted a rep in the past for PDQ and was given trial access to PDQ Inventory and PDQ deploy, which I was excited about at the time. I don't have a ticketing system as usually emails, phonecalls, texts and Teams messages (which I loathe) are the forms of communication. The other sheet includes IP addresses along with some other information already noted. I have two large Excel sheets that have a list of all inventories including intenal ID tag, user, model, serial number, detailed processor info, hard drive info, RAM size and version, operating system, location, and notes. As the only IT Support person in a large department, I have been debating on how to make my process work more efficiently.
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